Q. Will you play song requests from our guests?
A. Yes, but please understand that
some songs will not be played if the presenter feels its incorrect for the type
of environment and the type of event - for example we wouldn't play "Rage
Against The Machine" song at your Grandfathers 80'th birthday. The DJ is
the one who will know what songs will work & what time it would be most
appropriate to play them. The DJ is governed by his dance floor. If the DJ
feels other people won't like or wouldn't perhaps dance to the song you have
chosen it will either be played at a more appropriate time or not at all. We
have to use our judgment to be able play to a crowd as whole & not just
individual guests.
Q. Are You Safe?
A. All our equipment has PAT
(portable appliance tested) certificates and is regularly serviced.
Q. What Equipment Will You Use?
A. This depends on the function. We
always use equipment appropriate to the size of your function. There's no point
in bringing a sound system to fill a stadium for an intimate dinner/dance and
on the other hand it would be totally inappropriate to turn up for a marquee
event with a small sound system.
Q. When do we pay?
A. Payment is required
in the form of Cash to be handed to the DJ or a member of the event team at the
Start of the show. Advance payments can be accepted (cash only). Payment
must be received on or before the day of the event. We do not work on a
"buy now pay later" basis under any circumstances. Receipts &
invoices can be supplied on request.
Q. I'd like you to go
on a bit longer than we booked you for... What do we have to do?
A. As long as the
venue operators don't mind and will allow it, then this is not a problem. Please
take into account bars & venues have liquor & entertainment licenses
with strict guidelines to work to. If there is no problem then just let the
presenter or one of the event team know before the end (or near the end) of the
event. Overtime will be charged at a fixed agreed rate per hour or part
thereof. This does not include additional cost of room hire for the venue
operators. Please understand if the venue is found to be in breach of licensing
laws then we are not held responsible for their actions.
Q. How long does it
take your crew to set-up and when do you need access to the building?
A. The crew takes
about 60 minutes to set up, this depends on the type of the event, the access
to the building and of course other factors such as if there is more than one
act on at the event. So we ask for access at least 1 hour before the start of
the event or before your guest arrive. Extra time is sometimes needed for
equipment & safety checks. Please understand if
you have a band or another artist as well as ourselves they will usually pack
up & leave before US.
Q. How Do You Dress?
A. Appropriately for
the occasion. Dinner/dances and wedding receptions are nearly always dinner
jacket. Birthday parties and other events would normally be smart trousers and
shirt or jacket. Fancy dress is always an option that we would
participate in.
Q. Do You Have Back Up
Equipment?
A. We have access to
spare equipment should anything go wrong, although this is very rarely needed.
Q. How much do we
normally charge?
A. This depends on
several factors. The date & time, the venue location, the amount of
equipment we need to use, how many guests are coming and transport costs.
Q. How many "watts" is your sound
system?
A. Sadly this is
something the hi-fi world needs to get to grips with. People always seem
to think bigger or more watts = louder, this is not the case. Watts just
means the sound will carry more clarity over a greater distance which isn't
particularly needed in an enclosed space. We make sure our system is of a
high quality to start with. For a pub or hotel room the number of
"watts" is usually unimportant once you run over 200 watts as the clarity
will be there all the time if the equipment is set up right, if you are holding
the event outdoors only then does it make any difference. We usually use
around 3000 watts for up to 150 people and will utilize 2 amplifiers &
extra speakers over this figure.
Q. I've never arranged
a party before... What would you suggest is best & what advice could you
give me?
A. If you haven't got
far with your planning yet here are some basics pointers.
If it is a small
party, a village hall or community center may be better option than a pub.
You also have to remember children are not allowed in many pubs so check
when you book if they are allowed and if there are any restrictions. This is especially
important if you are planning to invite families. Most pubs with separate function rooms
will allow children. Some pubs do offer free room hire but check on this as
sometimes the catch is that they must supply the buffet. If you are local to us we
can offer you a few suggestions.
For an evening event
you need to plan it so that all the food and possibly speeches are out of the
way by 10.30pm at the very latest. This will give you a balance of a quiet time
to chat with old friends before and during the meal/buffet with plenty of time
left to dance. Also make sure if you can that your venue has access for
entertainment prior to the invited guests arriving. There is nothing more
unprofessional than having the staff carry in equipment while your guests are
arriving.
Q. Do you do this full
time?
A. Yes, our livelihood
is dependent on giving you more than your money’s worth. Our business has
soared over the years as a direct result of referrals from satisfied customers.
We try hard to protect our reputation by striving to be the best DJ
company around.
Q. Can I afford you?
A. Yes, we have
structured several packages in ways to bring our services within reach of most
of our clients. We are competitively priced depending on your
needs. You get a lot of entertainment for your money with Starlight.
Q. Will you still be in business on our
wedding day?
A. Yes, we have several
years successful record. But this is a good question. Many DJ
companies come and go. We frequently get calls from clients whose
functions are weeks and in some cases months away and their DJ has let them down. These appointments are put into the event planner to ensure prior coordination is
accomplished. The events are also posted on the web calendar that is on
the website so you can view the booking.
We’ll be there, you can count on it!